Computer Science Engineer - Networks-Looking for Job

العذيبة، مسقط

منذ 1 أسبوع

التفاصيل

مستوى الخبرةإدارة

نوع العملدوام كامل

المستوى التعليميبكالوريوس

الراتب350

نوع المعلنباحث عن عمل

الوصف

A young Sudanese Technical Support programming networks, project management software, Graphics design, databases and others Installing &configuring computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks. Responding in a timely manner to service issues and requests. Providing technical support across the company in person or over the phone. Setting up accounts for new users. Repairing and replacing equipment as necessary. Testing new technology. Follow-up and update customer status and information. Pass on any feedback or suggestions by customers to the appropriate internal team. Walk the customer through the problem-solving process. Direct unresolved issues to the next level of support personnel. Business Support Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipmen Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. Focuses sales efforts by studying existing and potential volume of dealers. Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques. Recommends changes in products, service, policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management

الموقع

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