Description
Job Title: Senior Waiter / Supervisor
Profile Summary: Experienced and customer-focused Senior Waiter / Supervisor with over six years in the hospitality industry. Skilled in restaurant operations, team leadership, and delivering exceptional guest service. Adept at managing dining areas, coordinating staff, and ensuring high service standards. Passionate about creating a welcoming environment and improving efficiency in fast-paced settings.
Key Skills:
Strong leadership and team management
Excellent customer service and communication
Table setting and fine dining etiquette
Staff training and supervision
Order management and coordination
Conflict resolution and problem-solving
Cash handling and billing operations
Ensuring food safety and hygiene compliance
Work Experience:
Senior Waiter / Supervisor | Muscat International Restaurant (2017–2023)
Supervised waitstaff and ensured smooth restaurant operations
Assisted in training new employees and improving service standards
Managed customer requests, complaints, and special requirements
Maintained cleanliness, hygiene, and proper table settings
Senior Waiter | BBQ Nation, Dhaka (2013–2014)
Provided high-quality service in a busy dining environment
Managed reservations and guest seating arrangements
Coordinated with kitchen staff to ensure timely food delivery
Waiter | Panshi Restaurants, Dhaka (2011–2013)
Served guests efficiently and maintained customer satisfaction
Assisted in menu recommendations and upselling techniques
Education:
SSC (Secondary School Certificate) – Brammonbaria United School, Bangladesh
Additional Information:
Languages: Fluent in Bengali, Hindi, and English
Interests: Hospitality, planting, hiking, and traveling
Technical skills: Hardware, software, design, and programming knowledge