Description
I am writing to show my interest for cleaning and housekeeping section. I am a dedicated and team-oriented professional with solid experience leading employees in performing a full range of cleaning, tidying, and general housekeeping/cleaning services.
I am well positioned to exceed your expectations for this role if considered.
From communicating with customers and identifying their needs to inspecting employee work and ensuring meticulous performance.
I am adept at directing housekeeping staff to provide top-notch job quality and maximum customer satisfaction. My excellent problem-solving and time-management skills—as well as my proven ability to appropriately allocate staff to expediently and efficiently complete jobs within or ahead of schedule—prepares me to successfully supervise your cleaning team in this position.
Highlights of my experience include these:
1) Overseeing up to 16 housekeepers at a time in performing a variety of responsibilities—such as vacuuming, making beds, cleaning bathrooms, and restocking supplies—in reputable hotels and restaurants.
2) Listening to employee suggestions and challenges, and implementing improved processes and procedures to boost staff morale and retention levels while maximizing on-the-job efficiency and productivity.
3) Investigating guest complaints when necessary, pertaining to housekeeping service and equipment; identifying and swiftly remedying issues to mitigate customer concerns and encourage repeat business.
4) Excelling within physically demanding atmospheres while ensuring accurate completion of necessary tasks.
With my experience supervising staff in providing exceptional housekeeping service, combined with my inherent interpersonal and prioritization skills, I am ready to provide outstanding leadership if the opportunity is given to me.
Thank you for considering me. I look forward to the opportunity to discuss my qualifications further.