Fast Food Restaurant Manager

Al Buraimi, Al Buraimi

3 weeks ago

Details

Experience LevelManagement

Employment TypeFull-time

Education LevelHigh-school/Secondary school

TypeEmployer

Description

Key Responsibilities: 1. Operations Management: - Oversee daily operations of the restaurant, ensuring smooth and efficient service. - Ensure that food quality, safety, and cleanliness standards are consistently met. - Manage inventory and supplies, placing orders to maintain adequate stock levels while controlling costs. - Monitor equipment maintenance and schedule repairs as necessary. 2. Staff Management: - Recruit, train, and supervise restaurant staff, ensuring they are well-equipped to perform their duties. - Create and manage work schedules, ensuring proper staffing levels during peak times. - Conduct performance evaluations, provide feedback, and offer development opportunities to staff members. - Address employee concerns and manage disciplinary actions when required. 3. Customer Service: - Ensure that all customers have a positive dining experience by maintaining high service standards. - Handle customer complaints, resolve issues, and implement strategies to improve service quality. - Monitor and enhance customer satisfaction through regular feedback and interaction. 4. Financial Management: - Manage the restaurant's budget and expenses to achieve financial targets. - Review daily sales reports, monitor cash handling, and ensure accurate financial records. - Implement strategies to increase sales, reduce costs, and maximize profitability. - Analyze financial performance and adjust operational strategies as needed. 5. Compliance and Safety: - Ensure the restaurant adheres to local health, safety, and labor laws. - Maintain compliance with food safety regulations, including cleanliness, food handling, and hygiene protocols. - Conduct regular inspections to ensure all equipment, food preparation areas, and dining spaces meet health and safety standards. 6. Marketing and Promotions: - Implement local marketing and promotional strategies to attract new customers and retain existing ones. - Participate in community events or partner with local organizations to enhance the restaurant's presence. - Work with the corporate marketing team to execute promotions and limited-time offers. 7. Team Leadership: - Foster a positive and inclusive work environment that encourages teamwork and motivation. - Lead by example, demonstrating strong work ethic, professionalism, and commitment to quality. - Communicate effectively with staff, corporate representatives, and customers. 8. Problem-Solving: - Quickly identify and resolve any operational or customer service issues that arise during the day-to-day running of the restaurant. - Implement corrective measures and make adjustments to prevent recurring problems. Qualifications: - High school diploma or equivalent (bachelor’s degree in business or hospitality is a plus). - 3+ years of experience in the fast food industry, with at least 1-2 years in a supervisory or managerial role. - Strong leadership, communication, and organizational skills. - Financial acumen with the ability to manage budgets, sales, and expenses. - Knowledge of food safety regulations and health/safety standards. Additional Skills: - Ability to work under pressure in a fast-paced environment. - Strong problem-solving and conflict-resolution skills. - Flexibility to work irregular hours, including nights, weekends, and holidays. - Proficiency in restaurant management software and POS systems.

Location

Oman