IT Support Specialist & Office Manager

OMR 300 - OMR 350

Al Khuwair, Muscat

1 day ago

Details

TypeJob Seeker

Experience LevelManagement

Education LevelBachelor’s Degree

Employment TypeFull-time

Workplace TypeOnsite

Description

Summary: Results-driven IT Support Specialist with 4 of experience providing technical assistance and support to end-users. Proven expertise in diagnosing and resolving hardware/software issues, implementing system upgrades, and ensuring optimal performance. Adept at troubleshooting network problems and delivering exceptional customer service. Key Skills: - Technical Troubleshooting - Hardware/Software Installation - Network Support - System Upgrades - Customer Service - IT Documentation - User Training - Remote Assistance Professional Experience: - Provided timely technical support to end-users, resolving hardware and software issues efficiently. - Conducted system upgrades, ensuring compatibility and enhancing overall system performance. - Collaborated with cross-functional teams to implement IT initiatives and maintain network integrity. - Documented IT procedures and created user guides for efficient issue resolution and prevention. - Responded to user inquiries and provided remote assistance, resolving technical problems. - Installed and configured software, ensuring compliance with company policies and security standards. - Conducted training sessions for employees on new technologies and best practices. *Education:* - Bachelors Of Computer Applications *Technical Proficiency:* - Operating Systems: Windows, macOS - Software: Microsoft Office Suite, Other Relevant Software. - Networking: TCP/IP, DNS. - Hardware: Desktops, Laptops, Printers, Modem.

Location

Oman