Description
Accomplished IT professional with over 7 years of experience managing IT operations, infrastructure, and
security across 31 retail supermarket outlets. Expertise in ERP systems, cloud-based solutions, and IT asset
management, ensuring seamless operations and driving business efficiency. Proven track record in
supporting cross-functional teams, resolving technical issues, and implementing innovative solutions that
align IT strategies with business objectives. Strong leadership skills in guiding an IT team to deliver
exceptional technical support while managing vendor negotiations, Office 365 licenses, and CUG plans.
Currently pursuing DevOps to enhance automation and operational efficiency.