IT Network Engineer

Up to OMR 450

Al Khuwair, Muscat

3 weeks ago

Details

TypeJob Seeker

Experience LevelExecutive/Director

Education LevelBachelor’s Degree

Employment TypeFull-time

Description

IT Helpdesk Engineer with 4 years of experience in technical support and troubleshooting. He is skilled in diagnosing hardware and software issues and delivering excellent customer service. He is passionate about improving user experience and ensuring efficient IT operations. **Experience** - Managed and supported telecom networks (fiber, copper, wireless) for enterprise clients. - Configured and maintained advanced telecommunication systems including PBX, VoIP, and video conferencing technologies. - Assisted in planning and deploying network infrastructures for high-volume telecom services. - Collaborated with external vendors and telecom carriers for seamless network integration and service delivery. **IT Engineer at Enbaar Technology Services (2023-2024)** - Managed and maintained enterprise-level IT infrastructure. - Troubleshot and resolved complex hardware and software issues. - Administered and supported Office 365 environments. - Managed Outlook configurations and troubleshooting. - Implemented and supported network solutions including switches, routers, and firewalls. - Collaborated on cloud-based services and virtualization technologies. - Monitored system performance and executed backup and recovery plans. - Provided technical support and training to end-users. **System Repair IT Support at Maruti Suzuki Pvt. Ltd. (2022-2023)** - Provided IT support and troubleshooting for hardware and software issues. - Conducted repairs and upgrades on various devices. - Assisted in software deployment and user training. - Managed IT inventory and procurement. - Created documentation for troubleshooting procedures. **IT Helpdesk Support at Hindustan Petroleum Corp. Ltd. (2020-2022)** - Provided technical support for hardware and software issues. - Managed ticketing system for timely resolution of IT problems. - Collaborated on system upgrades and enhancements. - Conducted training sessions for staff. - Maintained documentation for troubleshooting processes. **Education** - Bachelor of Computer Applications from Pacific Institute of Professional Studies (2015-2020). **Skills Summary** - IT Support: Expert in providing technical support for hardware, software, and network issues. - Office 365 & Microsoft Office: Proficient in managing and supporting Office 365 and Office 2010-2021. - System Repair: Strong skills in diagnosing and repairing hardware and software problems. - Network Management: Experience with routers, switches, and firewall configurations. - User Assistance: Efficient in resolving user issues and providing training. - Helpdesk Support: Experienced in resolving end-user issues quickly. - Project Assistance: Support for IT projects like system upgrades and migrations.

Location

Oman