Description
Responsibilities:
Supervision & Operations:
• Manage and lead AC technicians and electricians to ensure high-quality service.
• Assign tasks, oversee work progress, and maintain efficiency.
• Ensure all AC and electrical installations, repairs, and maintenance comply with safety and industry standards.
• Customer Service & Business Growth:
• Communicate with customers, understand their needs, and provide professional solutions.
• Improve customer satisfaction and build long-term client relationships.
• Identify new business opportunities and suggest ways to increase sales and services.
• Business Development & Reporting:
• Use Microsoft Excel and Word to prepare daily reports, track income and expenses, and manage schedules.
• Analyze service performance and suggest ways to improve business efficiency.
• Identify cost-saving opportunities and recommend process improvements.
• Inventory & Equipment Management:
• Maintain stock of spare parts, tools, and necessary equipment.
• Ensure proper maintenance of tools and machinery.
• Coordinate with suppliers to get the best prices and timely deliveries.