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Details
Experience LevelManagement
Employment TypeFreelance
Education LevelHigh-school/Secondary school
TypeEmployer
Description
Key Responsibilities:
1. Training Development:
- Design and update training materials (manuals, guides, and procedures) for new and existing employees.
- Create training programs tailored to specific roles such as kitchen staff, servers, cashiers, and management.
2. Employee Onboarding:
- Lead orientation sessions for new hires, introducing them to company culture, policies, and procedures.
- Ensure that all new employees are fully trained on food safety, hygiene standards, and the use of restaurant equipment.
3. Skill Assessment:
- Evaluate employees' skills through practical tests and on-the-job performance assessments.
- Provide feedback and improvement plans for underperforming employees.
4. Hands-on Training:
- Conduct practical training sessions in the kitchen, at the counter, or on the floor, ensuring employees follow best practices.
- Teach staff proper food handling, preparation, and customer service techniques.
5. Ongoing Training:
- Continuously update staff on new menu items, promotions, or changes in operational procedures.
- Organize refresher training sessions to maintain high standards of service and performance.
6. Compliance and Safety:
- Ensure that all employees are trained in accordance with food safety laws, health regulations, and company policies.
- Conduct regular audits to ensure that training standards are being met and followed consistently.
7. Performance Monitoring:
- Track employee progress through regular evaluations and feedback.
- Report training outcomes and employee performance improvements to management.
8. Team Collaboration:
- Work closely with the restaurant management team to identify training needs and gaps.
- Coordinate with shift managers and supervisors to schedule training sessions without disrupting operations.
Qualifications:
- Previous experience in a fast food or quick-service restaurant environment.
- Proven experience in a training or supervisory role.
- Strong communication and organizational skills.
- Knowledge of food safety, hygiene standards, and customer service best practices.
- Ability to motivate and engage team members in a fast-paced environment.
Additional Skills:
- Leadership and coaching abilities.
- Patience and the ability to work with staff of varying skill levels.
- Ability to create and deliver engaging training presentations and materials.
Location
Oman
Ad id 128315905
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Shafees
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