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Details
Experience LevelExecutive/Director
Employment TypeFull-time
Education LevelBachelor’s Degree
TypeJob Seeker
Description
Khalid Khan
M5GR+W4J Gold Market, 4007 Way, Seeb, Muscat
(View phone number) – [redacted email address]
Introduction:
I am Khalid Khan, a passionate and dedicated Online Sales Manager with a strong background in sales strategy, team leadership, and customer service. Over the years, I have cultivated a wide range of skills, from managing high-performing sales teams to executing strategies that drive online revenue growth. I thrive in dynamic, fast-paced environments and pride myself on my ability to navigate the complexities of online sales operations while maintaining excellent customer relationships.
With over three years of experience at Alizeh in Lahore, Pakistan, I developed and implemented successful sales strategies, monitored market trends, and worked closely with marketing teams to achieve business goals. My ability to understand customer needs and deliver solutions that exceed expectations has allowed me to lead teams to consistently meet and surpass sales targets. In my role as an Online Sales Manager, I also oversaw the entire customer journey, ensuring a seamless and positive experience from inquiry to delivery.
My proficiency in English, Urdu, Punjabi, Hindi, Hindko, and Pashto allows me to communicate effectively with diverse groups of people, which has been instrumental in building strong relationships with clients and team members alike. I excel at recruiting, training, and managing sales staff, fostering an environment of collaboration, innovation, and success.
In addition to my experience in online sales, I also have a strong technical background. From 2013 to 2018, I ran my own business, Micro Expert, in South Africa, where I specialized in the repair and sale of electronic devices and home appliances. This hands-on experience as a Senior Electronic Technician allowed me to hone my diagnostic and repair skills while developing a deep understanding of customer needs and business operations. Managing inventory, procurement, and supplier relationships was also a key part of my role, ensuring smooth business operations and customer satisfaction.
Professional Experience:
Online Sales Manager and Customer Representative (December 2020 - December 2023)
Alizeh, Lahore, Pakistan
In this role, I managed all aspects of online sales operations, from strategy development to performance analysis and customer service. I worked closely with the marketing department to develop and execute sales campaigns, pricing strategies, and promotional incentives that boosted online revenue. My responsibilities included recruiting and training new sales staff, optimizing customer service procedures, and ensuring that the team met its targets. I also monitored competitor activity and market trends, ensuring that Alizeh remained ahead of the curve in the competitive online sales landscape.
Senior Electronic Technician (View phone number)
Micro Expert, South Africa
As the founder and owner of my own electronics repair business, I gained extensive experience in diagnosing and repairing a variety of electronic devices, from laptops and mobile phones to household appliances. My business specialized in providing high-quality, reliable repair services that earned me a loyal customer base. I also handled inventory management, supplier relations, and customer service, ensuring that the business operated efficiently and met customer needs.
Education:
Bachelor of Business Administration in Marketing and Finance
University of East, 2008 (GPA: 3.3)
Intermediate/A-Levels in Humanities
Board of Intermediate and Secondary Education, 2004 (Grade: C)
Matric/GCSEs in Science
Board of Intermediate and Secondary Education, 2002 (Grade: B)
Certifications:
IELTS General Training Test (Jan 2023)
Listening, Reading, Writing, and Speaking Test – Average score of 5.5
IT Power Base (2007)
Institute of Computer Science – Detailed course covering hardware orientation, Windows XP, MS Office, Excel, PowerPoint, Access, HTML, and internet usage
Skills:
Multilingual fluency in English, Urdu, Punjabi, Hindi, Hindko, and Pashto
Online sales strategy development and execu
Location
Oman
Ad id 129625061
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Khalid Khan
Member since Sept 2024
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