جميع الأقسام
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التفاصيل
مستوى الخبرةإدارة
نوع العملدوام كامل
المستوى التعليميثانوية عامة
نوع المعلنرب عمل
الوصف
Key Responsibilities:
1. Operations Management:
- Oversee daily operations of the restaurant, ensuring smooth and efficient service.
- Ensure that food quality, safety, and cleanliness standards are consistently met.
- Manage inventory and supplies, placing orders to maintain adequate stock levels while controlling costs.
- Monitor equipment maintenance and schedule repairs as necessary.
2. Staff Management:
- Recruit, train, and supervise restaurant staff, ensuring they are well-equipped to perform their duties.
- Create and manage work schedules, ensuring proper staffing levels during peak times.
- Conduct performance evaluations, provide feedback, and offer development opportunities to staff members.
- Address employee concerns and manage disciplinary actions when required.
3. Customer Service:
- Ensure that all customers have a positive dining experience by maintaining high service standards.
- Handle customer complaints, resolve issues, and implement strategies to improve service quality.
- Monitor and enhance customer satisfaction through regular feedback and interaction.
4. Financial Management:
- Manage the restaurant's budget and expenses to achieve financial targets.
- Review daily sales reports, monitor cash handling, and ensure accurate financial records.
- Implement strategies to increase sales, reduce costs, and maximize profitability.
- Analyze financial performance and adjust operational strategies as needed.
5. Compliance and Safety:
- Ensure the restaurant adheres to local health, safety, and labor laws.
- Maintain compliance with food safety regulations, including cleanliness, food handling, and hygiene protocols.
- Conduct regular inspections to ensure all equipment, food preparation areas, and dining spaces meet health and safety standards.
6. Marketing and Promotions:
- Implement local marketing and promotional strategies to attract new customers and retain existing ones.
- Participate in community events or partner with local organizations to enhance the restaurant's presence.
- Work with the corporate marketing team to execute promotions and limited-time offers.
7. Team Leadership:
- Foster a positive and inclusive work environment that encourages teamwork and motivation.
- Lead by example, demonstrating strong work ethic, professionalism, and commitment to quality.
- Communicate effectively with staff, corporate representatives, and customers.
8. Problem-Solving:
- Quickly identify and resolve any operational or customer service issues that arise during the day-to-day running of the restaurant.
- Implement corrective measures and make adjustments to prevent recurring problems.
Qualifications:
- High school diploma or equivalent (bachelor’s degree in business or hospitality is a plus).
- 3+ years of experience in the fast food industry, with at least 1-2 years in a supervisory or managerial role.
- Strong leadership, communication, and organizational skills.
- Financial acumen with the ability to manage budgets, sales, and expenses.
- Knowledge of food safety regulations and health/safety standards.
Additional Skills:
- Ability to work under pressure in a fast-paced environment.
- Strong problem-solving and conflict-resolution skills.
- Flexibility to work irregular hours, including nights, weekends, and holidays.
- Proficiency in restaurant management software and POS systems.
الموقع
عُمان
رقم الإعلان 129483259
الإبلاغ عن هذا الإعلان
مدرجة من قبل مستخدم خاص
Shafees
عضو منذ سبتمبر 2017
عرض الحساب
نصائح لسلامتك
- اجتمع بالبائع في مكان عام
- لا تذهب بمفردك اصطحب احد ليرافقك
- تفقّد المنتج جيداً قبل شرائه
- لا تدفع أو تحول المال مسبقاً وتاكد من الغرض
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